Effective Date: October 30, 2022
Thank you for shopping with Teyolia Style! We hope you love what you ordered.
However, if there is a problem with your order, please be sure to contact us immediately.
RETURNS & EXCHANGES
If you are not entirely satisfied with your purchase, we are here to help. Once your item, is delivered, you have 7 days from the date of delivery to ship it back to us for a full refund or exchange. After 14 days, all sales are final and returns/exchanges will not be accepted.
All returned items must be in its original packaging. We do not reimburse shipping fees. However, we will provide a prepaid return shipping label via e-mail for any orders that were fulfilled incorrectly. To be eligible for a return/exchange, an item must be unused and in the same condition that it has been received. Items that do not meet these criteria will not be considered for return or exchange.
RETURN INSTRUCTIONS
In order to return your item, please follow the steps below. Failure to do so may delay the processing of your return.
- Contact us with your intent to return your purchase at support@teyoliastyle.com. (We will prepare your shipping label and send it to you via e-mail within 24 hours.)
- Repackage your item
- Print out the prepaid shipping label and affix to your package
- Drop off the package at your nearest post office. To look for a convenient PostOffice, click here: https://tools.usps.com/find-location.htm? (USPS Locations) or schedule a pickup with USPS by clicking here: https://tools.usps.com/schedule- pickup-steps.htm (Schedule USPS Pickup)
- Upon receipt of the item in our warehouse, we will issue your refund within 72 hours.
EXCHANGE INSTRUCTIONS
In order to exchange your item, please follow the steps below. Failure to do so may delay the processing of your exchange.
- Contact us with your intent to exchange your purchase at support@teyoliastyle.com. (We will prepare your shipping label and send it to you via e-mail within 24 hours.)
- Repackage your item
- Print out the prepaid shipping label and affix to your package
- Drop off the package at your nearest post office. To look for a convenient PostOffice, click here: https://tools.usps.com/find-location.htm? (USPS Locations) or schedule a pickup with USPS by clicking here: https://tools.usps.com/schedule- pickup-steps.htm (Schedule USPS Pickup)
- Upon receipt of the item in our warehouse, we will send your exchanged item within 72 hours.
EXCLUSIONS
Final sale items are non-returnable. Should you return a FINAL SALE item, Teyolia Style is unable to refund your money.